TRANSPARANCY & CLARITY
It provides insight into our guiding principles, such as transparency, integrity, and customer satisfaction.
Additionaly, it outlines our company's registration details, including bankers, auditors, and any relevant associations or affiliations.
Browse our website, select your program, fill in booking details, confirm, and our team will call to finalize your requirements and connect you with a destination expert. No payment needed upfront.
After due diligence confirms your program and reservations, you'll need to pay via bank transfer or cheque, and provide your Aadhaar and PAN numbers. Our chartered accountant will issue certificates for tax reimbursement
A dedicated person, fluent with your journey plans, transaction history, and special requests, will be assigned to you. They will provide daily support exclusively via WhatsApp.
Report your complaint, receive acknowledgment within 24 hours. Our team investigates, proposes a solution within 7 days, implements it upon approval, and follows up for satisfaction. Exclusive jurisdiction in the High Court of Madras for dispute resolution.
At Duura Culture, our commitment to sustainable tourism is guided by the principles set forth by the World Tourism Organization (UNWTO). Our goals focus on creating a balanced approach that ensures economic viability, social equity, and environmental sustainability. Here are our sustainable tourism goals.
WORKING TOGETHER
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